Cool Head Warm Heart

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Contact · Operator

Operator information for Cool Head Warm Heart and how to contact us.

Last updated 2026-09-29

Operator

Cool Head Warm Heart is a game being made by a solo developer in Korea. Game production business registration details will be shown here once they have been issued.

How to Contact Us

Please send bug reports, feedback and privacy-related requests to contact@chwh.app. As the game is run by a single person, replies may be delayed, and it may not be possible to answer every email.

  • When reporting a bug, it is a great help if you include the device and browser you used, and what you were doing on which screen when the problem occurred.
  • When requesting access to or deletion of your account information and the progress saved on the server, please include the account number shown on the title screen or in the game menu while you are signed in. You can also delete your account yourself with “Delete account” in the game menu.
  • We do not ask for passwords or payment information. Any email asking for such information was not sent by the operator.